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Terms and conditions

English My Way Terms of Use

Please read these terms of use ("the terms") carefully before using the English My Way website. You should access and use the website and content only if you agree to these terms.

By using this site, you are agreeing to these terms.

If you don't accept these terms

If you do not accept these terms fully, you do not have permission to access the content of the website and you should stop using the website immediately.


This website is supplied by Good Things Foundation.

'English My Way' and 'we' refer to:

Good Things Foundation, 1st Floor, 1 East Parade, Sheffield, S1 2ET

References to 'you' mean anyone using the website.

The audio and video assets on the website are supplied by the BBC.

The learning syllabus and resources are provided by the British Council.

Changes to the website

We can alter, suspend or stop any service on the website, or its content, without telling you.

We can change these terms at any time. You can find the date we last changed the terms at the end of this page. We recommend that you visit this page from time to time to make sure that you know about any changes we have made. By continuing to use the website after any changes to the terms, you are agreeing to the changes.

You accept that you have no legal claim if we change the website or these terms.

Using the website

You agree to use the website only for lawful purposes, and in a way which does not infringe the rights of anyone else or affect anyone else's use of the website.

You agree not to act in an unlawful manner or in a way which may harass or distress anyone else.

Using accounts

The website offers you the chance to create your own English My Way account, which allows you to use the materials provided on the website. Any English My Way account we set up for you is governed by these terms.

When you register for our service, you agree to:

  • Give information that is accurate, up to date and complete and keep your information accurate and up to date.

To update your personal details on the website:

  • log in
  • click on 'Edit your account' in the top right-hand corner

The website is free (though you will need to pay any service or phone charges for accessing the internet). Because the website is free, we do not guarantee:

  • it will be available
  • it will be working properly or
  • we will continue to provide the website

We can:

  • close down or change the website at any time.

We will tell you if we are going to introduce or change these rules.

We can end your English My Way account and delete all information stored on it if you do not access your English My Way account for 90 days or longer.

We can suspend or end your right to use the English My Way service immediately if in our sole opinion you are not meeting these terms, or if a regulatory authority asks us to. If we end your right to access the English My Way service, we may immediately close down your account and delete all information associated with it.

Disclaimer and limiting liability

We provide the content of this website for general background information only. You should consult a qualified adviser for advice on any specific question or problem.

You should not rely on the accuracy of any part of the content. We will not be liable for any damage, loss, costs or expenses which arise directly or indirectly from you using this website.

We make every effort to make sure that the website does not contain any error or defect, but we do not accept responsibility for any damage to or loss of data on your computer system, network or server that results from you using the website, or any content made available through the website. As far as the law allows, and except as expressly set out in these terms, we will not be responsible for any warranties and representations, express or implied, in respect of the content including without limitation warranties of satisfactory quality, fitness for a particular purpose, non-infringement of third party rights or any law, compatibility, security and accuracy.

We will not be liable for any loss or damage caused by using this website or the services provided through this website. We will be liable for:

  • Death or personal injury caused by our negligence and
  • Anything the law says we are liable for.


Computer and telecommunications systems may contain faults, including viruses, and may from time to time need downtime ( a time when the website is not available) for repair, maintenance and upgrading.

So, we do not guarantee that the website will always be available, but we will make reasonable efforts to reduce the time when it is not available. You cannot claim we have broken these terms because of downtime.

Links to other websites

The website provides links to the websites of third parties. We do not recommend the content, products, advertising or other materials available from these third-party websites and you should use them at your own risk. We are not responsible for any damages, loss, cost or expense arising from your use of these third-party websites.

We cannot guarantee that the links to third-party websites and services will work all the time.

Our privacy policy does not apply to third-party websites. You should be aware of the privacy policies of these websites so that you understand how these third parties will use your personal data.


We, or third parties who have granted us licences to use the material, own all the content provided on the website. This includes all the:

  • graphics, code and text
  • learning materials
  • software
  • video and, digital downloads
  • data compilation and information
  • music
  • images, icons and logos
  • design
  • names and
  • buttons

You cannot copy, reproduce, publish, upload, post, transmit or distribute any of the content.

You can download and temporarily store these pages for your own personal and private use. You can also print them for your own non-commercial use as long as you do not change the content and you do not use them in any other publication without getting our prior permission.

You cannot copy or use the English My Way mark, the '' domain or other names, images or logos identifying Good Things Foundation, or third parties and their products and services, without getting permission in writing.


For further information on copyright see and


If you want to get your own English My Way account, you will need to register with us. We will ask you for your first name, your email address or mobile phone number and a password and a username will be generated for you. As you will be responsible for all activities that occur under your username and password, you should keep them confidential. You must tell us immediately if anyone else is using your username or password without your permission, or if you believe that your username or password are no longer confidential.

We can ask you to alter your username and password if we believe that they are no longer secure.


You should not rely on any statement we or any of our representatives have made about using this website (other than those set out in these terms).

If we cancel any of these terms, or we cannot enforce them, those terms that are not affected will still apply.

Your rights and our rights under these terms can be waived only in writing. If you or we do not exercise a right, we are not waiving that right.

Governing law

These terms will be governed by the laws of England and Wales.

English My Way Privacy Statement

This privacy statement explains how we (Good Things Foundation or 'English My Way'):

  • collect information from you through this website
  • use the information and
  • use cookies.

If you have any questions or comments about:

  • how we handle your personal information or
  • our privacy statement

please contact us through the 'Contact Us' page. We are registered as a Data Controller under the United Kingdom Data Protection Act, 1998.

What personal information do we collect?

You can use the website without providing any personal data. However, you will have to provide personal data if you:

  • register with us or
  • call our helpline or contact us through our Feedback page

If you want to register and use English My Way's full suite of features, you will need to give:

  • your first name and either your email address or mobile phone number
  • a password and
  • your postcode.

Optional Information

In addition to the information you are required to give during registration, you will be asked some questions which you do not have to answer. We will ask you for:

  • consent to use your details for marketing purposes
  • your age group and
  • your gender
  • how you heard about English My Way.

We may transfer your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for the above purposes. If we do make such a transfer, we will if appropriate, put a contract in place to ensure that your information is protected.

Occasionally we may promote the English My Way website with partners through joint publicity campaigns. If you have come to this website through one of those partners' own websites, the registration process may ask for additional information. If any additional information is asked for then the registration page will clearly describe how this data will be used and will provide a link to the Terms of use on the partner website.

If there is a competition offered through a partner website then please note that a link to the Terms of the competition will be available on the registration page and the competition entry and awards process will be the responsibility of the partner.

Updating your personal details

To update the personal details that you gave to us when you registered:

  • log on to the website
  • click on 'Edit your account' in the top right-hand corner.

Updating your Address details

To update the address details that you gave to us when you registered:

  • log on to the website
  • click on 'Edit your account' in the top right-hand corner.

Updating your Contact Consent details

To update the contact details that you may have given to us when you registered:

  • log on to the website
  • click on 'Edit your account' in the top right-hand corner.

If you change your mind about being contacted then you can change the setting on these screens.

Please note: we may record calls to the helpdesk for quality and training purposes only. We will store calls for about three months and keep them confidential.

How do we use your personal data?

We will use your personal data:

  • to deliver our services on the website and support you when you use the website
  • for administration
  • to make sure you are keeping to our Terms of use
  • for marketing
  • for auditing
  • for general statistics and research
  • for making sure the website is working properly
  • for getting professional advice and
  • for any legal purpose.

Who do we disclose your personal information to?

We will only give your personal information:

  • If you have registered with a centre, your details may be provided to that centre for statistical reporting
  • To anyone who takes over our business who can use it only for the purposes described in this privacy statement
  • To service providers such as research and evaluation agencies who we employ to process data for us
  • To our auditors and legal advisors and
  • If the law says we have to.

You have a right to ask for a copy of the personal data we hold about you. We will charge you a small fee for this. To get a copy of this information, please email


Cookies are small text files which are sent to your browser by a web server and stored on your computer's hard disk. We use cookies on our site to monitor how visitors use it.

The cookies we use on the website do not collect or store any personal information. You can disable cookies but, if you do, you may not be able to use certain features on our site. If you want to know how to remove cookies from your browser, go to the All About Cookies website.


We have a security policy which includes a number of sophisticated security measures to protect against personal data under our control being lost, misused or altered. Your account is hosted on a secure and certified website and the account and the pages where you login and logout are protected by industry-standard security features.

You should always log off from your English My Way account at the end of each session to stop anyone else using it.

Last Updated: 22nd April 2014.

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